Majella’s work was spread across a legacy Access database, spreadsheets, PDFs and manual follow-ups. I mapped the real monthly workflow, rebuilt the billing logic, and designed and built a clearer internal tool with validation, recovery paths and a reliable audit trail.

Midshift began as a mentorship platform. Research revealed that people first needed clarity about what to do next, so we reframed the product around an AI-generated career roadmap. We shipped a focused MVP in eight weeks, then pivoted when the release exposed the limits of a static roadmap.

Warden turns maintenance requests into traceable actions, but autonomy depends on consequence. I designed the agent flow, code guardrails, approval states and evaluation cases so routine work can move quickly while spending, liability and safety decisions remain with people.

In a two-week design case study, our two-person team explored how BILL could make approval work clearer and easier to manage. We redesigned the experience around visible ownership, role-specific views, stronger filtering, bulk actions and a more organised approval inbox.

A five-week UX challenge with two product designers and a UX mentor. Too Good To Go had no trouble getting installs, it had trouble getting second and third visits. We set out to find why people drifted off after the first order and redesign the parts of the app pushing them away: search, reviews, dietary information, and loyalty. This is a self-directed concept project, not client work for Too Good To Go.